This hotel is not part of the alliance with IHG Hotels & Resorts and is not eligible for IHG One Rewards benefits at this time.
Iberostar Heritage Grand Mencey
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Iberostar Heritage Grand Mencey
ratings 5 out of 5Enter your dates now and enjoy additional discounts
Iberostar Heritage Grand Mencey
ratings 5 out of 5
Iberostar Heritage Grand Mencey
ratings 5 out of 5
Iberostar Heritage Grand Menceyratings 5 out of 5
Pool
Rooms
Hotel and surroundings
Gastronomy
Spa and wellness
Sports
Events
Top quality accommodation in the city centre
Did you know that the ancient inhabitants of the Canary Islands called their king “The Mencey”? Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes’ walk from the city centre. This is why it has been chosen by monarchs, famous actors, musicians and artists. Enjoy this avant-garde hotel where more than 70 years of history have been respected by conserving the essence of its Canarian architecture. Relax in its gardens, its pool and the 4,500 m² of the SPA Sensations. We have two recommendations: experience the Papa Negra Sprunch, which combines 90 minutes in the SPA Sensations hydrotherapy circuit with an exquisite gourmet brunch. And to round it off, have a coffee in the Iballa, a true landmark in the city, which has hosted all the famous faces whose pictures line the walls.
Santa Cruz de Tenerife - Tenerife - Spain
Did you know that the ancient inhabitants of the Canary Islands called their king “The Mencey”? Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes’ walk from the city centre. This is why it has been chosen by monarchs, famous actors, musicians and artists. Enjoy this avant-garde hotel where more than 70 years of history have been respected by conserving the essence of its Canarian architecture. Relax in its gardens, its pool and the 4,500 m² of the SPA Sensations. We have two recommendations: experience the Papa Negra Sprunch, which combines 90 minutes in the SPA Sensations hydrotherapy circuit with an exquisite gourmet brunch. And to round it off, have a coffee in the Iballa, a true landmark in the city, which has hosted all the famous faces whose pictures line the walls.
We take another step towards helping you relax while protecting our surroundings
Featured services
Central location in town
Only 5* hotel in Santa Cruz
Luxury facilities
Gourmet restaurant
Heated outdoor pool
Event or wedding planning
Meeting rooms
Casino
Well-being and sports
Spa
Massages and treatments
Fitness room
Tennis and paddle tennis courts (subject to charge)
Additional services
Free Wi-Fi
Live cooking
Parking (subject to charge)
24-hour reception
24-hour room service (subject to charge)
Accessible for people with reduced mobility
No smoking
Iberostar Heritage Grand Mencey
Contact
+34 922609900
hotel.mencey@iberostar.com
CHECK-IN AND CHECK-OUT TIMES
- Check in: 15:00
- Check out: 11:00
Payment types
A 10-minute walk to the city centre
Only 5* hotel in Santa Cruz
Combination of urban hotel and holiday resort
Historical, colonial-style building
Excellent culinary offering with 4 restaurants
4,500-m2 spa with fitness centre, wet area and treatments
Perfect for weddings, events and conferences
Smart food waste management system
Recommended on HolidayCheck 2024 and
13 more awards
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Recommended on HolidayCheck 2024
This certificate is awarded by the HolidayCheck travel website, which receives more than 14 million visitors every month. This is given to hotels that have received excellent reviews from their guests and a minimum of a 75% recommendation rate.
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Tripadvisor Travellers' Choice 2024
Certificate of excellence from the online platform TripAdvisor. These awards are based on ratings from millions of travellers, according to their comments and opinions.
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Traveller Review Awards 2024
The 2024 Booking.com Traveller Review Awards recognise hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
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Recommended on HolidayCheck 2023
This certificate is awarded by the HolidayCheck travel website, which receives more than 14 million visitors every month. This is given to hotels that have received excellent reviews from their guests and a minimum of a 75% recommendation rate.
-
TripAdvisor Travellers’ Choice 2023
Certificate of excellence from the online platform TripAdvisor. These awards are based on ratings from millions of travellers, according to their comments and opinions.
-
Traveller Review Awards 2023
The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
-
TripAdvisor Travellers’ Choice 2022
Certificate of excellence from the online platform TripAdvisor. These prizes are awarded based on the score from the millions of reviews and ratings by the portal’s users.
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Traveller Review Awards 2022
The tenth awards chapter of this travel and accommodation rate search platform highlighting the exceptional work of Iberostar hotels.
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TripAdvisor Travellers' Choice 2021
Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews.
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TripAdvisor Travelers’ Choice2020
Certificate of Excellence from the TripAdvisor website, based on user reviews, that ranks this hotel as one of the best in 2020.
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EarthCheck Certificate of Sustainability
EarthCheck is the world’s leading certification organization for the travel and tourism industry. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP.
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Iberostar Heritage Grand Mencey Excellence Award 2019
This award, presented by the tour operator British Airways Holidays, recognises hotels that offer a high-quality customer experience, and is based on the reviews that guests leave on its website.
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TripAdvisor Certificate of Excellence 2018
Award from TripAdvisor, recognising the commitment of the hotel to excellent hospitality. This certificate is only given to hotels that have continually received exceptional reviews from guests during the last 12 months. The award rewards the hotel for its service, food and facilities.
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ISO 9001
The ISO 9001 standard certifies environmental management systems. It is the highest, most prestigious standard at the international level.
Iberostar Heritage Grand Mencey
ratings 5 out of 5
Iberostar Heritage Grand Menceyratings 5 out of 5
Pool
Rooms
of
Enjoy the spectacular Canarian patio and its colonial architecture by booking a Junior Suite room.
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It also has spacious rooms to make you feel at home on your holiday.
Hotel and surroundings
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The hotel is located just a 10-minute walk from the centre of Santa Cruz.
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The colonial design and architecture are the hallmark of this 5-star hotel.
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The Canarian patio is the jewel in the crown of this iconic hotel with over 70 years of history.
Gastronomy
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Enjoy an exquisite lunch at the Los Laureles restaurant shaded by the Indian laurels.
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Enjoy a wide variety of dishes at breakfast time at the Los Menceyes buffet restaurant.
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Between dips, you can enjoy a delicious lunch at the Los Laureles restaurant.
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Delight in the unique flavours of Canarian cuisine at the Papa Negra gourmet restaurant.
Spa and wellness
of
Relax on the spa sun loungers overlooking the hotel garden.
Sports
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The hotel has a spacious and modern fitness centre with all the training equipment you need.
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You can also exercise outside the fitness centre on a large grassy area.
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Are you a fan of paddle tennis? The hotel has several courts to practise your favourite sport on holiday.
Events
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Imagine saying “I do” in this iconic hotel, the only 5-star hotel in Santa Cruz, with over 70 years of history.
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What’s more, the hotel has several rooms where you can host an event, whether private or for business.
A walk around the hotel
Rooms
Choose the room that is best suited to your trip
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Double
31 m²Double
Imagine being able to enjoy the atmosphere of Santa Cruz de Tenerife without leaving your room. In this room, you can rest and also enjoy the outside. This and all the other rooms in the hotel are free of single-use plastics and are part of a broad circular economy programme.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 31 m²
- Balcony or window
- King (2x2m), queen (1,50x2) or twin size bed
- Bathroom with shower or bath tub
- TV 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Garden-View Double
31 m²Garden-View Double
The Garden-View Double room is perfect for a romantic getaway. With views of the garden and pool, you’ll be able unwind and feel relaxed while creating unforgettable memories. Enjoy a sustainable stay free of single-use plastics.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 31 m²
- Garden view
- Balcony or window
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower or bath tub
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Superior Double
36 m²Superior Double
If you would like to benefit from all the advantages of a City-View Double room, but with a privileged location, choose the Superior Double room. During your stay, you’ll enjoy views of the gardens, the inner courtyard or the scenic outdoors.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 36 m²
- Balcony or window
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Garden-View Superior Double Room
34 m² BalconyGarden-View Superior Double Room
Now, this is how to wake up! The soft morning light filters through the room and the views of the gardens at this hotel in Santa Cruz de Tenerife with its pretty palm trees welcome in a new day.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 34 m²
- Garden view
- Balcony
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Junior Suite
45 m²Junior Suite
This room combines luxury furnishings with snapshots of the most typical Island scenes. From the ficus-tree-lined boulevards of Santa Cruz to the classic patio of the hotel itself.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 45 m²
- Balcony or window
- Luxury facilities
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower or bath tub
- 32"
- Sofa
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Suite
51 m² City view Living roomSuite
Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 51 m²
- City view
- Luxury facilities
- Living room
- Sofa
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower or bath tub
- 2 TV. 32"/40"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Interconnecting Double
31+31 m² Interconnected roomsInterconnecting Double
Are you travelling in a group or do you need space for a large family? The Interconnecting Double room has plenty of space for everyone. It has two double rooms that are connected by a door and can accommodate up to six people.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 31+31 m²
- Interconnected rooms
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower or bath tub
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Garden-View Suite
60-90 m² Living room BalconyGarden-View Suite
Every morning, enjoy the serenity of the hotel gardens from your balcony. Inside, the Garden-View Suite features a spacious living room and elegant décor. Comfort and tranquillity are guaranteed on your holiday.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 60-90 m²
- Garden view
- Luxury facilities
- Living room
- Balcony
- Sofa
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Bathroom with shower or bath tub
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Family Room
45 m² Extra bed (80x180)Family Room
This room has everything you need for a trip as a family. There’s plenty of space, with a living room integrated into the main bedroom, where you can relax with your friends and family. Give a gift with a stay at the hotel to learn about the hotel’s history.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 45 m²
- Luxury facilities
- Living room
- King (2x2m), queen (1,80x2) or 2 twin size beds
- Extra bed (80x180)
- Bathroom with shower or bath tub
- 32"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Royal Suite
100 m² Whirlpool bathRoyal Suite
Fancy experiencing a luxury stay in one of the largest rooms at the Iberostar Heritage Grand Mencey? Don’t look any further – choose the Royal Suite. In this room, you can take a long, relaxing salt bath or enjoy the balcony while you eat a snack from the minibar.
Rest assured while we take care of the environment
- Room free of single-use plastic
- 100% renewable electricity
- Unlimited purified water
This room includes:
- 100 m²
- Balcony
- Luxury facilities
- Living room
- Whirlpool bath
- King bed (2x2m)
- Bathroom with shower
- 40"
All the rooms in the hotel include:
- No smoking
- Free Wi-Fi
- Room Service
- Minibar (subject to charge)
- Coffee and Tea Kit
- Bathrobe and slippers
- Air conditioning
- Hair dryer
- Safe
- Phone
Tenerife through its architecture and traditions
Iberostar Heritage Grand Mencey reflects the island’s culture through its facade, the balconies facing into the Canarian-style interior courtyard, its gardens, and through the works of art from Canarian heritage found throughout the hotel. The hotel fits perfectly in Iberostar’s Heritage Hotels category, which introduces guests to the traditions of unique destinations.
Offers and promotions
With
10 %Extra discountWOW offer | Iberostar Heritage Grand Mencey
Surprise! You just received an extra discount you weren’t expecting. Promotional code: WOW25.
Apply code:Booking until 12/31/25 - Stay to 12/31/25WOW offer | Iberostar Heritage Grand Mencey
Surprise! You just received an extra discount you weren’t expecting. Promotional code: WOW25.
Validity of the offer
Offer valid for bookings made until 12/31/2025 and stays from 03/14/2025 until 12/31/2025Offer terms and conditions
- Book by December 31, 2025 for hotel stays between March 14, 2025 and December 31, 2025.
- 10% extra discount with the promotional code WOW25.
- Best online price guaranteed for bookings made through Iberostar: check the terms and conditions for the best online price guaranteed.
- Complimentary personalised service: our team know the ins and outs of all the hotels, speak 8 languages, and will provide you with a personalised service.
- This offer may be subject to restrictions at some hotels on certain dates. Additional restrictions may be applied depending on board and room type.
- Does not apply to Partners.
- Iberostar reserves the right to modify or cancel this promotion, either in part or in full.
Experiences & Gift Vouchers at Iberostar Heritage Grand Mencey
More informationChoose the experience you want to have at this 5-star hotel and book yours now. From culinary workshops and wellness packages to one-night romantic getaways or a fantastic day pass in a suite with lunch and a massage included. And remember, every experience can also be purchased as a gift—discover all of them!
Savour the best cuisine in Tenerife
Papa Negra restaurant
At Papa Negra restaurant, overseen by chef Alejandro Quintero, each plate is an innovation on Canarian cuisine. Among his outstanding creations are roasted semicured cheese from La Palma island served with a watercress salad, tomato marmalade, ‘gofio jareado’ and pork rinds. These delicacies represent just a sample of the creative culinary offerings the restaurant has to offer.
Do you need anything else?
Filters:Los Laureles Restaurant
À la Carte Restaurant Mediterranean cuisineIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- À la Carte Restaurant
- Mediterranean cuisine
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Los Laureles Restaurant
Under the shade of the Indian laurel trees and with views of the swimming pool, we invite you to discover a peaceful space where you can enjoy a lunch of Mediterranean specialities. Los Laureles Restaurant specialises in rice and fish dishes, made using seasonal ingredients and through responsibly sourced fishing.
- +34 922 60 99 00
-
Check opening hours in the Iberostar APP
- Reservations are not necessary
Tastes of the MediterraneanEvery detail is intended to offer you a culinary experience where simplicity and quality are reflected in every dish. Our menu includes starters such as salmon tartare, Iberian ham, croquettes, and Canary Island cheeses.
For pasta, fish and meat lovers, we have an array of options, with rice dishes also starring: from a fish broth to a creamy stew with lobster or pork cheeks with braised artichokes.
And for the icing on the cake, allow yourself to be seduced by our desserts: fancy an apple tatin or a warm cheesecake?
Terrace with pool and garden viewsEnjoy a spacious and quiet terrace with views of the gardens of Iberostar Heritage Grand Mencey hotel, next to the refreshing pool. A gastronomic venue in the city of Santa Cruz, ideal for relaxing and sharing moments with friends and family.
* Dress code is informal, but swimwear is not permitted.
Los Menceyes restaurant
Buffet restaurantIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Buffet restaurant
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Los Menceyes restaurant
Start your day with a buffet breakfast offering coffee, fresh orange juice and a selection of options: iberico ham, cold cuts, pastries, and sweet and savoury dishes. In the evening, enjoy an à la carte menus inspired by local, national and international recipes, as well as a cellar with hundreds of wines to choose from.
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Check opening hours in the Iberostar APP
- Reservations are not necessary
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Download the menu Download the wine menu
Kon·Tiki à la carte restaurant
À la Carte RestaurantIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- À la Carte Restaurant
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Kon·Tiki à la carte restaurant
A visit to this restaurant means going on a trip with each and every dish. You can start out your experience with tartare, ceviche or Mexican stewed meat tacos. Continue with a chicken ssam wrap or octopus bao and tantalise your taste buds with char siu roasted meat or a prawn wonton in the main courses section of the menu. Relax on our terrace, sip on our cocktails and let us take you on a journey through the world’s cuisines.
Duke Restaurant
Fusion cuisineIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Fusion cuisine
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Duke Restaurant
Immerse yourself in an exceptional gastronomic experience, where the precision and refinement of Japan's ancient cuisine blend with the vibrant character of Mediterranean recipes. DUKE is more than just a gastro concept It’s a sensory journey through carefully crafted dishes that blend tradition, innovation and modern flair.
Let yourself be immersed in umami, precision, premium ingredients, surprising textures and contrasts that awaken the senses. At DUKE, every dish is an expression of sophistication, fusion and passion.Email for reservations: reservas@dukejapanese.com
-
Check opening hours in the Iberostar APP
- Reservations are not necessary
Colmado 1917 Restaurant
Gourmet restaurantIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Gourmet restaurant
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Colmado 1917 Restaurant
Possibly the smallest hotel restaurant in the world, Colmado 1917 conveys authenticity, connects with the history of local produce and celebrates gastronomic tradition and family heritage. With its roots in a grocery shop founded at the beginning of the 20th century, it is committed to a cuisine with minimal intervention, without industrial machinery and based on artisan techniques.
You’ll be able to enjoy traditional products and recipes, local wines, and refined service in an intimate setting. Capacity is capped at a counter for six diners and a table with space for four people.
-
Check opening hours in the Iberostar APP
- You must make a reservation at the hotel
Iballa Cocktail Bar
Lobby BarIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Lobby Bar
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Iballa Cocktail Bar
Guess the names of famous people that have visited this hotel by looking at the photos hanging from the wall, relax next to the garden while you take the edge off your appetite with some Iberian ham croquettes or enjoy an evening of live music while sipping on your favourite delicious cocktail. Kitchen services between midday and 23:30.
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Check opening hours in the Iberostar APP
- Reservations are not necessary
Casino
Casino BarIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Casino Bar
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Casino
Place your bets! The Casino Bar is the best choice for a fun night out. Meanwhile, you can try a refreshing gin and tonic with rosemary, or any other cocktail: cosmopolitan, Bloody Mary, whisky sour or our own speciality, a Frozen Mencey!
-
Check opening hours in the Iberostar APP
- Reservations are not necessary
Papa Negra restaurant
Gourmet restaurantIberostar Heritage Grand Mencey ratings 5 out of 5Bars and restaurants
- Gourmet restaurant
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Papa Negra restaurant
At Papa Negra restaurant, overseen by chef Alejandro Quintero, each plate is an innovation on Canarian cuisine. Among his outstanding creations are roasted semicured cheese from La Palma island served with a watercress salad, tomato marmalade, ‘gofio jareado’ and pork rinds. These delicacies represent just a sample of the creative culinary offerings the restaurant has to offer.
- +34 922 609 900
- Papa Negra restaurant
-
Check opening hours in the Iberostar APP
- You must make a reservation at the hotel
-
Download the menu
Tradition and innovation in every dishThe freshness and authenticity of the local ingredients are the very essence of each dish. Our chefs present innovative interpretations of traditional flavours, with special emphasis on wreckfish, sama roquera, Atlantic tuna and cheeses from the archipelago. Each recipe is created to enhance the unique textures and flavours of the region's produce.
DesignLocated inside the Iberostar Heritage Grand Mencey hotel, the restaurant’s dining room is renowned for its elegant design. The combination of large windows and the neocolonial architecture creates an atmosphere that’s ideal for any occasion.
Sprunch at weekendsAnd at weekends, you can enjoy Sprunch, a concept that combines a 90-minute water circuit at SPA Sensations and an exquisite Gourmet Brunch.
More information at www.restaurantepapanegra.com
The dress code is long trousers and a sleeved shirt for gentlemen and formal wear for ladies.
Events and celebrations
Meeting rooms
The Iberostar Heritage Grand Mencey has 9 447 m2 rooms with a capacity for up to 400 people with adaptable areas. Available:
- Tinerfe: Up to 450 people. Can be divided into 3 rooms
- Guezala: Up to 150 people
- Plataneras: Up to 180 people
- Nivaria: Up to 220 people
- Acaymo: Up to 30 people
- Tacoronte: 10 people
- Taganana: 10 people
- Martín González: Up to 110 people
Menus and wedding planning
Choose the perfect menu with guidance from our chef and then select the extra services you’ve always wanted to have at your dream wedding. You can decorate a garden area with candles or lanterns. If you’re looking for an even more special location for your reception, the Iberostar Heritage Grand Mencey is the most refined hotspot for weddings and get-togethers in Santa Cruz Tenerife.
Cookery classroom
If you are passionate about cooking and you would like to discover the secrets of haute cuisine, do not miss the opportunity to take classes at the Cookery Classroom, a space to deepen your culinary knowledge and enjoy new experiences. Throughout the year, there will be classes to suit all palates, from varying levels of Japanese cuisine to Peruvian, Italian and modern Canarian cuisine. You can also enjoy wine or gin and tonic tastings, food and wine pairings, tasting menus, gastronomic workshops and more!
Iberostar Heritage Grand Mencey
ratings 5 out of 5Entertainment
A universe of experiences
Spa and body treatments
For an additional charge, the spa dedicates more than 4,500 m² to caring for your body and mind. Unwind with a massage or the beauty, facial and body treatments at SPA Sensations. There’s a dynamic pool, whirlpool bath, Scottish shower, sauna, dry sauna, a footbath and bubble beds.
Entry for children under of 16 is not allowed. Guests between the ages of 16 and 17 must be accompanied by an adult.
- Opening Hours: Monday to Saturday from 10:00 to 20:00, Sunday from 10:00 to 18:00
Fitness facilities
The hotel features around 700 m² of sports facilities so that you can keep in shape at any time of day. A number of activities are available: Pilates, yoga, functional circuit training, bodytonic, water aerobics and stretching. You can also check out exercise bikes, treadmills, rowing machines, weights and all kinds of exercise machines in the fitness room. Opening hours are Monday to Friday from 7:00 to 21:00, Saturdays from 10:00 to 20:00, Sundays and holidays from 10:00 to 18:00. If you prefer outdoor sports, you have access to 2 paddle tennis courts so that you can enjoy both the Tenerife sun and your favourite activity at the same time.
Explore the north of Tenerife
Nature lovers can head to Las Teresitas beach, Benijo beach or Anaga Country Park, which has been declared a Biosphere Reserve. When you’re in the city, it’s worth paying a visit to Nuestra Señora de África market, which is located in the building known locally as La Recova, an example of neo-colonial architecture. When it comes to cultural offerings, don’t miss out on the Tenerife Auditorium, designed by the architect Santiago Calatrava, where you can enjoy opera, plays and concerts. Santa Cruz de Tenerife and its surrounding areas have plenty of activities for you to enjoy when you’re not at the hotel.
Iberostar Heritage Grand Mencey
ratings 5 out of 5Entertainment
Map of the hotel location
Map of the hotel location
Theme map
- 200 metres from García Sanabria Park
- 10 minutes from Plaza de España
- 2 km from the Adán Martín Auditorium
- 8.5 km from the beach at Las Teresitas
- 40 km from Teide National Park
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Frequently Asked Questions
Frequently Asked Questions
Have any questions?
What measures are in place at this hotel in Tenerife in order to promote sustainability and responsible tourism?
Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main pillars: commitment to the circular economy, promoting responsible fish consumption and improving coastal health.
How many stars does the Iberostar Heritage Grand Mencey hotel have?
Iberostar Heritage Grand Mencey is a luxury 5-star hotel located in the city of Santa Cruz de Tenerife, in the Canary Islands. It is a historic hotel in the city that offers a stay full of high-level services and facilities, for example: more than 4,500 m2 of SPA, gourmet restaurant inside, etcetera.
What type of accommodation is available at this hotel in Santa Cruz de Tenerife?
Iberostar Heritage Grand Mencey offers three different types of accommodation so that each guest can choose the one that best suits their preferences: accommodation only, breakfast or half board. The Half Board option includes breakfast buffet and dinner menu; drinks are not included.
What does the Iberostar Heritage Grand Mencey SPA service include?
In this luxury hotel in Tenerife you will have at your disposal more than 4,500 m2 of SPA for you to enjoy a unique moment full of bliss. In this area you can book a large number of beauty treatments, massages or make use of facilities such as a whirlpool bath, sauna, bubble beds, Scottish shower or dynamic pool.
What restaurants will you find in this hotel in Santa Cruz de Tenerife?
As a 5-star hotel, the culinary offer is of the highest quality. For this reason, Iberostar Heritage Grand Mencey offers different gastronomic spaces so that you can find the most suitable menu for your palate. The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martín. Here you can enjoy delicious dishes made with local ingredients from the Canary Islands. Los Menceyes is a restaurant where a buffet breakfast is served every day. In addition, you can also enjoy an à la carte dinner menu with typical local dishes. And finally, Los Laureles is the restaurant located in front of the hotel swimming pool, a perfect place to have lunch and enjoy tasty and refreshing dishes.
Where is Iberostar Heritage Grand Mencey located?
This hotel is located at 38 Doctor José Naveiras street in Santa Cruz de Tenerife, Tenerife. It is located just 10 minutes' walk from the city centre, making it the perfect location to enjoy the comforts of the city centre without sacrificing peace and quiet.
What to see near Iberostar Heritage Grand Mencey?
Iberostar Heritage Grand Mencey is just a 10-minute walk from the centre of Santa Cruz, making it the perfect place to discover the city and enjoy its charms. It is also 8.5 km from Las Teresitas beach and 40 km from El Teide National Park.
Iberostar Wave of Change
Enjoy the peace of mind of having made the right choice
Creating opportunity
Creating opportunity
Committed to uplifting and nurturing people
Locally Committed
Locally Committed
Fostering resilient destinations
Ocean Love
Ocean Love
Working to create an experience in harmony with nature
Deliciously Responsible
Deliciously Responsible
Supporting sustainable fishing practices and communities
Treading lightly
Treading lightly
Driving innovation to tackle climate change
Going Circular
Going Circular
Reducing our impact and preserving resources
Growing together
Growing together
Collaborating for a positive future
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Discount For Residents Of The Balearic Islands
Are you a resident of the Balearic Islands? You can get 10% off the total cost of your booking.Discount For Residents Of The Canary Islands
Are you a resident of the Canary Islands? You can get 10% off the total cost of your booking.Descuento Residentes Portugal
¿Eres residente en Portugal? Obtén hasta un 10% de descuento sobre el total de tu reserva.
Cape Verde Resident Discount
Are you a resident of Cape Verde? Get a discount of up to 10% off the total cost of your booking.
Peru resident discount
Are you a resident of Peru? Get a discount of up to 5% off the total cost of your booking.
SPA
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Choose tradition and new concepts that are prepared with fresh, natural and local ingredients.
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Our hotel, located in the heart of the city, invite guests to soak up the atmosphere and discover the city’s rhythm, people and hidden corners.
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